Privacy policy

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].

Customer support information

  • Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email address] or by mail using the details provided below:

Samee House, Near Court, Kaziward, Khambhat-388620, Gujarat, India.

"At Agate Mart, we recognize the significance of safeguarding your personal information and data. Our privacy policy underscores our commitment to protecting your data and respecting your privacy throughout your interactions with our platform.

Information We Collect:
When using Agate Mart, we may collect specific information, including:

Personal Information: This may comprise your name, email address, and contact details provided when creating an account, making a purchase, or reaching out to us.
Payment Information: If you place an order on our platform, we may collect payment details such as credit card information and billing addresses.
Usage Information: We may gather data about your interaction with our website, including your IP address, device information, browser type, and pages visited.
Cookies: Agate Mart employs cookies and similar technologies to enhance your browsing experience. These cookies may collect information about your preferences and browsing behavior.
How We Use Your Information:
We utilize the information we collect for several purposes, including:

Processing Orders: We employ your personal and payment information to process and fulfill your orders.
Customer Support: Your contact details enable us to offer customer support and address inquiries and issues.
Enhancing User Experience: We analyze usage data to improve our website's functionality and user experience.
Communication: We may use your email address to send updates, newsletters, and promotional offers if you opt in to receive them.
Data Security:
Agate Mart prioritizes data security. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our secure payment processing partners ensure the secure handling of your payment information.

Third-Party Links:
Please note that our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We recommend reviewing the privacy policies of any third-party websites you visit.

Your Choices:
You retain the right to manage your personal information and data preferences. You can:

Review and update your account information.
Opt out of receiving promotional emails by following the unsubscribe instructions in the emails.
Adjust your browser settings to manage cookies.
Contact Us:
If you have questions, concerns, or requests regarding your data or our privacy practices, please contact us through the provided contact channels. We're here to address your privacy concerns and ensure your data is handled in accordance with our privacy policy.

By using Agate Mart, you agree to the terms outlined in this privacy policy. We may periodically update our policy, so we encourage you to review it regularly to stay informed about how we protect your data.
"